Contact No.: +977-1-5010111/ 5524352/ 552597/ 5553789/ 5535844
 E-mail: info@npponepal.gov.np
Feedback : feedback@npponepal.gov.np

Published Date : 2019-01-31 (Modified Date : 2019-02-28)

Government of  Nepal
Ministry of Agriculture and Livestock Development 
Plant Quarantine and Pesticide Mangement Center 
Hariharbhawan, Lalitpur 

Citizen Charter

S.
N
Service Delivered/Details of Services
Process to be followed and documents to be submitted
Section responsible for service delivery
Responsible officer and sub-ordinates
Grievances hearing official
Time required for service delivery
Charges to be paid (if any)
Compe nsation
Remarks
1
Information regarding National Plant Protection Organization
Consult the concerned Section
NPPO Section
SPPO Ram Krishna Subedi
PPO Surakshya Subedi
Chief Dr. Dilli Ram Sharma
Regular
Free of Cost
NA
 
2
Information regarding Plant Health System Program  regarding National Plant Protection Organization
Consult the concerned Section
NPPO Section
SPPO Ram Krishna Subedi
PPO Surakshya Subedi
Chief Dr. Dilli Ram Sharma
Regular
Free of Cost
NA
 
3
Information regarding the status of Pests
Consult the concerned Section
Survey and Surveillance Section
SPPO Shalik Ram Adhikari
PPO Stuti Acharya
JT Sharada Acharya
Chief Dr. Dilli Ram Sharma
Regular
Free of Cost
NA
 
4
Approval of Survey Plan
Consult the concerned Section with the survey plan
Survey and Surveillance Section
SPPO Shalik Ram Adhikari
PPO Stuti Acharya
JT Sharada Acharya
Chief Dr. Dilli Ram Sharma
Regular
Free of Cost
NA
 
5
Sample collection/ identification/ record of diseases/ insect pests/weeds
Consult the concerned Section
Survey and Surveillance Section
SPPO Shalik Ram Adhikari
PPO Stuti Acharya
JT Sharada Acharya
Chief Dr. Dilli Ram Sharma
Regular
Free of Cost
NA
 
6
Pest Risk Analysis Request for plants and plant products to be imported
Consult the concerned Section
Pest Risk Analysis Section
SPPO Mahesh Chandra Acharya
PPO Mahesh Timilsina
JT Bhimsen K C
Chief Dr. Dilli Ram Sharma
Regular
Free of Cost
NA
 
7
Emergency management of pest outbreaks
Consult along with the request letter from the concerned Agriculture section of Local Government or Concerned Agriculture Knowledge Center
Pest Risk Analysis Section
SPPO Mahesh Chandra Acharya
PPO Mahesh Timilsina
JT Bhimsen K C
Chief Dr. Dilli Ram Sharma
After getting information regarding the problem
Free of Cost*
NA
* Within the approved program and budget
8
Entry permit for the plats,plant products and biological control agents
  • Application form as per Schedule 1 or 3 along with the Stamp of Rs 10.
  • Performa Invoice or dispatch document
  • Copy of agreement with the concerned party if the import is related with Research
  • Copy of Company or Firm registration certificate
  • Copy of tax clearance certificate
  • Recommendation of Germplasm Exchange Authority Committee in case the consignment is related to genetic material for research
Plant Quarantine Regulation and Monitoring Section
SPPO Dr. Ratna Kumar Jha
PPO Kiran Ghimire
JT Harihar Acharya
Chief Dr. Dilli Ram Sharma
Within 7 days of application received
200 or 1000**
1000
Nrs 200 in case of entry permit in advance and Nrs in case the consignment has arrived at the entry point, if deserves entry.
9
Renewal of the Entry permit for the plats, plant products and biological control agents
  • Application form as per Schedule 7 along with the Stamp of Rs 10.
  • Reason for delay in import
  • Original Entry Permit issued earlier
Plant Quarantine Regulation and Monitoring Section
SPPO Dr. Ratna Kumar Jha
PPO Kiran Ghimire
JT Harihar Acharya
Chief Dr. Dilli Ram Sharma
Within 7 days of application received
400
1000
 
10
Release/rejection Order for the consignments at the entry point
  • Application form as per Schedule 8 along with the Stamp of Rs 10.
    Dispatch or Invoice
  • Original copy of Entry Permit issued according to Schedule 2 or 3 or 4 or 5
  • Phytosanitary Certificate issued by the competent authority of the exporting country
Plant Quarantine Regulation and Monitoring Section
SPPO Dr. Ratna Kumar Jha
PPO Kiran Ghimire
JT Harihar Acharya
Chief Dr. Dilli Ram Sharma
Within 7 days of application received
Free of Cost
1000
 
11
Phytosanitary Certificates for the plants and plant products
  • Application form as per Schedule 10 along with the Stamp of Rs 10.
  • Invoice, Certificate of Origin and Packing List
    Receipt or letter from bank regarding the opening of LC
  • Recommendation from the GoN's concerned authority in case of goods concerning Archeology
  • Recommendation from the GoN's concerned authority in case of forest related goods
  • Entry permit or agreement letter from the concerned country in case of research articles
  • Terms and conditions related to import from the importing country
  • Recommendation from the Germplasm Exchange Authority Committee in case of genetic material for research
Plant Quarantine Regulation and Monitoring Section
SPPO Dr. Ratna Kumar Jha
PPO Kiran Ghimire
JT Harihar Acharya
Chief Dr. Dilli Ram Sharma
Within 7 days of application received
100
1000
 
12
Records related to the import/export of the plant and plant products and program planning
Consult the concerned Section
Plant Quarantine Regulation and Monitoring Section
SPPO Dr. Ratna Kumar Jha
PPO Kiran Ghimire
JT Harihar Acharya
Chief Dr. Dilli Ram Sharma
Within 7 days of application received
Free of cost
NA
 
13
Pesticide Registration (New technical product)
  • Application form as per Schedule 1 along with the Stamp of Rs 10.
  • Documents and details according to the form prescribed by the committee for Pesticide Registration
Pesticide Management and Registration Section
SPPO Parashu Ram Adhikari
PPO Manoj Pokhrel
Chief Dr. Dilli Ram Sharma
Within 30 days of the Decision from the committee
1000
2000
 
14
Pesticide Registration (New trade name of the already registered technical product)
  • Application form as per Schedule 1 along with the Stamp of Rs 10.
  • Documents and details according to the form prescribed by the committee for Pesticide Registration
Pesticide Management and Registration Section
SPPO Parashu Ram Adhikari
PPO Manoj Pokhrel
Chief Dr. Dilli Ram Sharma
Within 30 days
1000
2000
 
15
Liscence for commercial pesticide applicators
  • Application form as per Schedule 3 along with the Stamp of Rs 10.
  • Documents and details according to the form prescribed by the committee for Commercial Pesticide Applicator
Pesticide Management and Registration Section
SPPO Parashu Ram Adhikari
PPO Manoj Pokhrel
Chief Dr. Dilli Ram Sharma
Within 30 days
5000
3000
 
16
Renewal of the liscense for commercial pesticide applicators
  • Application form as per Schedule 3 along with the Stamp of Rs 10.
  • Documents and details according to the form prescribed by the committee for Commercial Pesticide Applicator
Pesticide Management and Registration Section
SPPO Parashu Ram Adhikari
PPO Manoj Pokhrel
Chief Dr. Dilli Ram Sharma
Within 15 days
1000
1000
 
17
Liscence for pesticide formulation
  • Application form as per Schedule 4 along with the Stamp of Rs 10.
  • Documents and details according to the form prescribed by the committee for Pesticide Formulators
  • EIA report for the industry
  • Copy of Nepali citizenship certificate
Pesticide Management and Registration Section
SPPO Parashu Ram Adhikari
PPO Manoj Pokhrel
Chief Dr. Dilli Ram Sharma
Within 30 days of the Decision from the committee
10000
3000
 
18
Renewal of liscence for pesticide formulation
  • Application form as per Schedule 4 along with the Stamp of Rs 10.
  • Documents and details according to the form prescribed by the committee for Pesticide Formulators
  • Document meeting the standards for the warehouse inspection checklist
Pesticide Management and Registration Section
SPPO Parashu Ram Adhikari
PPO Manoj Pokhrel
Chief Dr. Dilli Ram Sharma
Within 30 days
2000
2000
 
19
Liscence for pesticide retailors
  • Application form as per Schedule 2 along with the Stamp of Rs 10.
  • Pesticide shop or warehouse inspection checklist
  • Copy of citizenship certificate
  • Copy of certificate of participation in the Safe handling and Storage training and passed in the examination
Pesticide Management and Registration Section
SPPO Parashu Ram Adhikari
PPO Manoj Pokhrel
Chief Dr. Dilli Ram Sharma
Within 30 days of receipt of application with all necessary documents
500
1000
 
20
Renewal of liscence for pesticide retailors
  • Application form as per Schedule 2 along with the Stamp of Rs 10.
  • Pesticide shop or warehouse inspection checklist
  • Letter of recommendation from the concerned Agriculture Knowledge Center
Pesticide Management and Registration Section
SPPO Parashu Ram Adhikari
PPO Manoj Pokhrel
Chief Dr. Dilli Ram Sharma
Within 30 days of receipt of application with all necessary documents
200/
500
1000
*Nrs 200 within 35 days of expiry and additional 300 within 65 days, no renewal after 65 days
21
Technical services
Consult with the concerned Section
All Sections
All technical staff
Chief Dr. Dilli Ram Sharma
Regular
Free of Cost
NA
 
Note: 1. In case services not delivered according to this Citizen Charter, compensations can be claimed with application in the Ministry of Agriculture and Livestock Development.
          2. Clients will be informed of and compensations will not be provided if the service delivery is hindered due to loadshedding or any unavoidable circumstances
          3. Priority in service delivery will be given to the Senior citizens, handicapped or differently able persons
          4. The Contact address, telephone number, fax, email and website of the higher authority of this office is as follows
              Ministry of Agricultue and Livestock Development, Singhadurbar, Kathmandu
              Telephone: +97714211905, 4211950
               Fax : +97714211935
               Email: info@moad.gov.np
               Website: www.moad.gov.np